Privacy Policy

Who we are:

Good Ass Coffee

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What we collect:

We collect information to process orders, run our store, and improve your experience.

- You provide: name, shipping/billing address, email, phone (optional), payment method, product selections, subscription choices, messages to support.

- Collected automatically: device data (IP, browser type, OS), pages viewed, clicks referring/exit pages, approximate location, and cookie identifiers.

-From partners: ad/analytics IDs, email marketing preferences, and payment confirmation from our processor. 

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How we use it:

- Orders & fulfillment: to process payments, ship products, provide order updates, handle returns, and prevent fraud.

- Subscriptions: to manage recurring deliveries and send renewal reminders.

- Customer support: to respond to your questions or requests.

- Marketing: to send emails/SMS you opt into; to measure and show ads.

-Analytics & site performance: to understand usage and improve the site.

- Taxes & compliance: to calculate and collect applicable taxes and meet legal obligations.

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Sharing your information:

We share only what’s needed to run the business.

- Wix (website & e-commerce platform)

- Payment processors: (e.g., Wix Payments/Stripe/PayPal) - we don’t see full card numbers.

- Fulfillment: we send order details to our production partners in order to produce and ship the items. 

- Shipping carriers: (e.g., USPS/UPS) for delivery.

- Automated tax: to calculate sales tax.

- Legal: if required by law, to protect our rights, or to prevent fraud/abuse. We do not sell personal information.

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Cookies & Tracking:

We use cookies and similar technologies to keep you logged in, remember your cart, run analytics, and measure ads.

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Your rights:

Depending on your location, you may have rights to access, correct, delete, or port your data, and to opt out of targeted advertising or sale/share of personal information.

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Data retention:

We keep order records and required business information for as long as necessary for tax, accounting, and legal purposes. Marketing data is retained until you unsubscribe or we delete it under our retention schedule.

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Security:

We use reasonable administrative, technical, and physical safeguards. No method is 100% secure: please use strong passwords and keep your account details safe.

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Changes to this policy:

If we change this policy, we’ll update the “Last updated” date.